paper-snuvi-scripts/system/tickets.txt

event.load("custom_command");
event.load("player_quit");
prefix = "§2Ticket";
pling_sound = sound.get("BLOCK_NOTE_BLOCK_PLING");
sound_category_ambient = sound.getCategory("AMBIENT");

tickets = list.new(); //List with ticket-arrays: ticket[ticketid][helpneeder][message][supporter]
ticketcounter = 0;

msg.string("dev", "§bTickets §rloaded.");
@wait
wait();
ignoreGoto(event);
goto("wait");

@custom_command
if(!isPlayer(sender)) {
	goto("wait");
}
player = sender;
if(command == "support") {
	if(player.isMuted(player)) {
		msg.prefix(player, prefix, "You are muted.");
		goto("wait");
	}
	if(!isTicketSupOnline()) {
		msg.prefix(player, prefix, "There is no supporter available.");
		goto("wait");
	}
	size = list.getSize(args);
	if(size == 0) {
		ticket = ticket.create(player, "-");
	} else {
		message = string.concatList(args, " ", 0, size - 1);
		ticket = ticket.create(player, message);
	}
	msg.prefix(player, prefix, string.concat("Ticket §a#", string.number(ticket.getId(ticket)), " §rcreated."));
	informSuppsAboutNew(ticket);
	goto("wait");
}
if(command == "ticket") {
	size = list.getSize(args);
	if(size == 0) {
		@tickethelp
		msg.prefix(player, prefix, "/ticket...");
		msg.string(player, "§2 - list §rShows all tickets");
		msg.string(player, "§2 - get [id] §rTakes care of a ticket");
		msg.string(player, "§2 - finish §rFinishes a ticket");
		msg.string(player, "§2 - release §rReleases a ticket");
		msg.string(player, "§2 - note <message> §rSets a note");
		goto("wait");
	}
	arg0 = string.toLowerCase(list.getIndex(args, 0));
	if(arg0 == "list") {
		if(size != 1) {
			msg.prefix(player, prefix, "/ticket list");
			goto("wait");
		}
		amount = list.getSize(tickets);
		if(amount == 0) {
			msg.prefix(player, prefix, "There are no tickets.");
			goto("wait");
		}
		msg.string(player, "§2--------------------------");
		msg.prefix(player, prefix, "Processing tickets:");
		msg.string(player, "");
		list = ticket.getProcessing();
		iter = iterator(list);
		while(hasNext(iter)) {
			ticket = next(iter);
			ticket_id = string.number(ticket.getId(ticket));
			p_name = player.getNameFromId(ticket.getHelpNeeder(ticket));
			supporter = player.getNameFromId(ticket.getSupporter(ticket));
			message = ticket.getMessage(ticket);
			msg.string(player, string.concat("§2 - §r", ticket_id, " §a", p_name, "§r by ", supporter, " §7| §r", message));
		}
		msg.string(player, "§2--------------------------");
		msg.prefix(player, prefix, "Outstanding tickets:");
		msg.string(player, "");
		list = ticket.getOutstanding();
		iter = iterator(list);
		while(hasNext(iter)) {
			ticket = next(iter);
			ticket.print(ticket, player);
		}
		msg.string(player, "§2--------------------------");
		goto("wait");
	}
	if(arg0 == "get") {
		if(size < 1 || size > 2) {
			msg.prefix(player, prefix, "/ticket get [id]");
			goto("wait");
		}
		if(ticket.getFromSupporter(player) != null) {
			msg.prefix(player, prefix, "You already support a ticket.");
			goto("wait");
		}
		if(size == 1) {
			if(ticket.getOutstandingAmount() == 0) {
				msg.prefix(player, prefix, "There are no outstanding tickets.");
				goto("wait");
			}
			ticket = ticket.getNextOutstanding();
		} else {
			ticket_id = list.getIndex(args, 1);
			if(!isDouble(ticket_id)) {
				msg.prefix(player, prefix, "Number expected.");
				goto("wait");
			}
			ticket = ticket.getFromID(ticket_id);
			if(ticket == null) {
				msg.prefix(player, prefix, "Not an existing ticket.");
				goto("wait");
			}
			supporter_id = ticket.getSupporter(ticket);
			if(supporter_id != null) {
				msg.prefix(player, prefix, "Another supporter already supports this ticket.");
				goto("wait");
			}
		}
		ticket.setSupporter(ticket, player);
		p_name = player.getNameFromId(ticket.getHelpNeeder(ticket));
		p = read.player(p_name);
		ticket_id = string.number(ticket.getId(ticket));
		msg.prefix(p, prefix, string.concat("Ticket §a#", ticket_id, "§r is in process: §a", player.getName(player)));
		msg.prefix(player, prefix, "You take care of the ticket:");
		ticket.print(ticket, player);
		goto("wait");
	}
	if(arg0 == "finish") {
		if(size != 1) {
			msg.prefix(player, prefix, "/ticket finish");
			goto("wait");
		}
		ticket = ticket.getFromSupporter(player);
		if(ticket == null) {
			msg.prefix(player, prefix, "You support no ticket.");
			goto("wait");
		}
		ticket.stop(ticket);
		name = player.getNameFromId(ticket.getHelpNeeder(ticket));
		msg.prefix(read.player(name), prefix, "Your ticket was finished.");
		msg.prefix(player, prefix, "You finished the ticket.");
		goto("wait");
	}
	if(arg0 == "note") {
		if(size < 2) {
			msg.prefix(player, prefix, "/ticket note <message>");
			goto("wait");
		}
		ticket = ticket.getFromSupporter(player);
		if(ticket == null) {
			msg.prefix(player, prefix, "You support no ticket.");
			goto("wait");
		}
		message = string.concatList(args, " ", 1, size - 1);
		ticket.setMessage(ticket, message);
		msg.prefix(player, prefix, "Note set.");
		goto("wait");
	}
	if(arg0 == "release") {
		if(size != 1) {
			msg.prefix(player, prefix, "/ticket release");
			goto("wait");
		}
		ticket = ticket.getFromSupporter(player);
		if(ticket == null) {
			msg.prefix(player, prefix, "You support no ticket.");
			goto("wait");
		}
		ticket.release(ticket, player);
		goto("wait");
	}
	goto("tickethelp");
}
goto("wait");

@player_quit
player_id = player.getId(player);
if(doesTickets(player)) {
	iter = iterator(tickets);
	while(hasNext(iter)) {
		ticket = next(iter);
		if(ticket.isSupporter(ticket, player)) {
			ticket.release(ticket, player);
		}
	}
}
//No iterator here, otherwise concurrent modification
for(i = 0; i < list.getSize(tickets); i++) {
	ticket = list.getIndex(tickets, i);
	if(ticket.isHelpNeeder(ticket, player)) {
		ticket.stop(ticket);
	}
}
goto("wait");

function ticket.print(ticket, player) {
	ticket_id = string.number(ticket.getId(ticket));
	p_name = player.getNameFromId(ticket.getHelpNeeder(ticket));
	message = ticket.getMessage(ticket);
	msg.string(player, string.concat("§2 - §r", ticket_id, " §a", p_name, " §7| §r", message));
}

function ticket.getProcessing() {
	list = list.new();
	iter = iterator($tickets);
	while(hasNext(iter)) {
		ticket = next(iter);
		if(ticket.getSupporter(ticket) != null) {
			list.add(list, ticket);
		}
	}
	return list;
}

function ticket.getProcessingAmount() {
	return list.getSize(ticket.getProcessing());
}

function ticket.getOutstanding() {
	list = list.new();
	iter = iterator($tickets);
	while(hasNext(iter)) {
		ticket = next(iter);
		if(ticket.getSupporter(ticket) == null) {
			list.add(list, ticket);
		}
	}
	return list;
}

function ticket.getOutstandingAmount() {
	return list.getSize(ticket.getOutstanding());
}

function ticket.getNextOutstanding() {
	iter = iterator($tickets);
	while(hasNext(iter)) {
		t = next(iter);
		if(ticket.getSupporter(t) == null) {
			return t;
		}
	}
	return null;
}

function ticket.isSupporter(ticket, player) {
	return ticket.getSupporter(ticket) == player.getId(player);
}

function ticket.isHelpNeeder(ticket, player) {
	return ticket.getHelpNeeder(ticket) == player.getId(player);
}

function doesTickets(player) {
	return perm.has("ticket", player) && !perm.has("notickets", player);
}

function getAvailableTicketSups() {
	online = players.toList();
	iter = iterator(online);
	supporters = list.new();
	while(hasNext(iter)) {
		p = next(iter);
		if(doesTickets(p)) {
			list.add(supporters, p);
		}
	}
	return supporters;
}

function ticket.create(player, message) {
	$ticketcounter++;
	ticket = array.new(4);
	ticket[0] = player.getId(player);
	ticket[1] = message;
	ticket[3] = $ticketcounter;
	list.add($tickets, ticket);
	return ticket;
}

function ticket.release(ticket, supporter) {
	player_id = ticket.getHelpNeeder(ticket);
	p = read.player(player.getNameFromId(player_id));
	ticket_id = string.number(ticket.getId(ticket));
	msg.prefix(p, $prefix, string.concat("Ticket §a#", ticket_id, "§r is queued."));
	ticket.setSupporter(ticket, null);
	//Inform supports
	supporters = getAvailableTicketSups();
	iter = iterator(supporters);
	while(hasNext(iter)) {
		p = next(iter);
		msg.prefix(p, $prefix, string.concat("Ticket released by §a", player.getName(supporter), "§r:"));
		ticket.print(ticket, p);
		sound.spawnForPlayer(p, $pling_sound, $sound_category_ambient);
	}
}

function informSuppsAboutNew(ticket) {
	supporters = getAvailableTicketSups();
	iter = iterator(supporters);
	while(hasNext(iter)) {
		p = next(iter);
		msg.prefix(p, $prefix, "New ticket:");
		ticket.print(ticket, p);
		sound.spawnForPlayer(p, $pling_sound, $sound_category_ambient);
	}
}

function isTicketSupOnline() {
	return list.getSize(getAvailableTicketSups()) != 0;
}

function ticket.stop(ticket) {
	list.remove($tickets, ticket);
}

function ticket.getHelpNeeder(ticket) {
	return ticket[0];
}

function ticket.getMessage(ticket) {
	return ticket[1];
}

function ticket.setMessage(ticket, message) {
	ticket[1] = message;
}

function ticket.getSupporter(ticket) {
	return ticket[2];
}

function ticket.getId(ticket) {
	return ticket[3];
}

function ticket.setSupporter(ticket, player) {
	if(player == null) {
		ticket[2] = null;
	} else {
		ticket[2] = player.getId(player);
	}
}

function ticket.getFromID(ticket_id) {
	iter = iterator($tickets);
	while(hasNext(iter)) {
		t = next(iter);
		if(ticket.getId(t) == ticket_id) {
			return t;
		}
	}
	return null;
}

function ticket.getFromSupporter(player) {
	iter = iterator($tickets);
	while(hasNext(iter)) {
		t = next(iter);
		if(ticket.isSupporter(t, player)) {
			return t;
		}
	}
	return null;
}