minecraft-snuvi-scripts/system/ticketsystem.txt

event.load("custom_command");
event.load("player_logout");
präfix = "§2Ticket";
pling_sound = sound.get("minecraft:block.note_block.pling");
sound_category_ambient = sound.getCategory("ambient");

//Ticket-Array: ticket[helpneeder][message][solver][ticketid]
list.new(freetickets); //Liste mit allen offenen Tickets (Arrays)
list.new(solvingtickets); //Liste mit Tickets in Bearbeitung (Arrays)
ticketcounter = 0;

msg("dev", "§bTicketsystem §rwurde geladen");

@wait
wait();
igoto(event);
goto("wait");

@custom_command
if(command == "ticket") {
	size = list.getSize(args);
	if(size == 0) {
		@tickethelp
		msg(player, "§2Ticket §r/ticket...");
		msg(player, "§2 - new <nachricht> §rErstellt ein Ticket");
		msg(player, "§2 - stop <ticketid> §rZieht das Ticket zurück");
		if(issupporter(player)) {
			msg(player, "§2 - list §rZeigt alle offenen Tickets an");
			msg(player, "§2 - get [ticketid] §rGibt dir das nächste bzw. ein bestimmtes Ticket");
			msg(player, "§2 - end <ticketid> §rBeendet ein Ticket");
			msg(player, "§2 - free <ticketid> §rGibt ein Ticket für den nächsten Supporter frei");
			msg(player, "§2 - report <ticketid> §rSendet eine Mail an marvinius mit dem Ticketinhalt");
		}
		goto("wait");
	}
	arg0 = list.getIndex(args, 0);
	if(arg0 == "list") {
		if(size != 1) {
			player.speak(player, präfix, "§a/ticket list");
		} else {
			if(!issupporter(player)) {
				player.speak(player, präfix, "Du bist kein Supporter");
				goto("wait");
			}
			sizefreetickets = list.getSize(freetickets);
			sizesolvingtickets = list.getSize(solvingtickets);
			if(sizefreetickets == 0 && sizesolvingtickets == 0) {
				player.speak(player, präfix, "§rAktuell gibt es keine Tickets");
				goto("wait");
			}
			player.speak(player, präfix, "§rTickets: ", text.number(sizefreetickets + sizesolvingtickets), " davon offen: ", text.number(sizefreetickets));
			//player.speak(player, präfix, "§rTickets in Bearbeitung: ", list.getSize(solvingtickets));
			//player.speak(player, präfix, "§rOffene Tickets: ", sizefreetickets);
			for(i = 0; i <= sizefreetickets - 1; i++) {
				ticket = list.getIndex(freetickets, i);
				msg(player, "ID ", text.number(getTicketID(ticket)), " / ", player.getNameFromId(getHelpneeder(ticket)), " / ", getMessage(ticket));
			}
			msg(player, "---------");
			for(i = 0; i <= sizesolvingtickets - 1; i++) {
				ticket = list.getIndex(solvingtickets, i);
				msg(player, "ID ", text.number(getTicketID(ticket)), " / ", player.getNameFromId(getHelpneeder(ticket)), " --> ", player.getNameFromId(getSolver(ticket)), " / ", getMessage(ticket));
			}
		}
		goto("wait");
	}
	if(arg0 == "get") {
		if(size < 1 || size > 2) {
			player.speak(player, präfix, "§a/ticket get [ticketid]");
		} else {
			if(!issupporter(player)) {
				player.speak(player, präfix, "Du bist kein Supporter");
				goto("wait");
			}
			team_player_id = player.getId(player);
			if(size == 1) {
				if(list.getSize(freetickets) == 0) {
					player.speak(player, präfix, "§rAktuell gibt es keine offenen Tickets");
					goto("wait");
				}
				ticket = list.getIndex(freetickets, 0);
			} else {
				ticketid = list.getIndex(args, 1);
				if(!isDouble(ticketid)) {
					player.speak(player, präfix, "Zahl erwartet");
					goto("wait");
				}
				ticket = getTicketFromID(ticketid);
				if(ticket == null || !list.contains(freetickets, ticket)) {
					player.speak(player, präfix, "Dieses Ticket ist nicht aktiv");
					goto("wait");
				}
			}
			player_id = getHelpneeder(ticket);
			pname = player.getNameFromId(player_id);
			p = read.player(pname);
			nachricht = getMessage(ticket);
			list.remove(freetickets, ticket);
			list.add(solvingtickets, ticket);
			team_player_id = player.getId(player);
			setSolver(ticket, team_player_id);
			player.speak(p, präfix, concat("§r", player_name, " kümmert sich um dein Ticket: §a", nachricht));
			player.speak(player, präfix, concat("§rDu kümmerst dich um das Ticket von ", pname, ": §a", nachricht));
		}
		goto("wait");
	}
	if(arg0 == "end") {
		if(size != 2) {
			player.speak(player, präfix, "§a/ticket end <ticketid>");
		} else {
			if(!issupporter(player)) {
				player.speak(player, präfix, "Du bist kein Supporter");
				goto("wait");
			}
			ticketid = list.getIndex(args, 1);
			if(!isDouble(ticketid)) {
				player.speak(player, präfix, "Zahl erwartet");
				goto("wait");
			}
			team_player_id = player.getId(player);
			ticket = getTicketFromID(ticketid);
			if(ticket == null) {
				player.speak(player, präfix, "Dieses Ticket ist nicht aktiv");
				goto("wait");
			}
			if(getSolver(ticket) != team_player_id) {
				player.speak(player, präfix, "Du löst dieses Ticket nicht");
				goto("wait");
			}
			player_id = getHelpneeder(ticket);
			list.remove(solvingtickets, ticket);
			player.speak(player.getNameFromId(player_id), präfix, "§rDein Ticket wurde fertig bearbeitet");
			player.speak(player, präfix, "§rDu hast das Ticket fertig bearbeitet");
		}
		goto("wait");
	}
	if(arg0 == "free") {
		if(size != 2) {
			player.speak(player, präfix, "§a/ticket free <ticketid>");
		} else {
			if(!issupporter(player)) {
				player.speak(player, präfix, "Du bist kein Supporter");
				goto("wait");
			}
			ticketid = list.getIndex(args, 1);
			if(!isDouble(ticketid)) {
				player.speak(player, präfix, "Zahl erwartet");
				goto("wait");
			}
			team_player_id = player.getId(player);
			ticket = getTicketFromID(ticketid);
			if(ticket == null) {
				player.speak(player, präfix, "Dieses Ticket ist nicht aktiv");
				goto("wait");
			}
			if(getSolver(ticket) != team_player_id) {
				player.speak(player, präfix, "Du löst dieses Ticket nicht");
				goto("wait");
			}
			freeticket(ticket);
		}
		goto("wait");
	}
	if(arg0 == "report") {
		if(size != 2) {
			player.speak(player, präfix, "§a/ticket report <ticketid>");
		} else {
			if(!issupporter(player)) {
				player.speak(player, präfix, "Du bist kein Supporter");
				goto("wait");
			}
			ticketid = list.getIndex(args, 1);
			if(!isDouble(ticketid)) {
				player.speak(player, präfix, "Zahl erwartet");
				goto("wait");
			}
			team_player_id = player.getId(player);
			ticket = getTicketFromID(ticketid);
			if(ticket == null) {
				player.speak(player, präfix, "Dieses Ticket ist nicht aktiv");
				goto("wait");
			}
			if(getSolver(ticket) != team_player_id) {
				player.speak(player, präfix, "Du löst dieses Ticket nicht");
				goto("wait");
			}
			team_player_id = player.getId(player);
			player_id = getHelpneeder(ticket);
			name = player.getNameFromId(player_id);
			nachricht = getMessage(ticket);
			player.speak(name, präfix, "§rDein Ticket wurde reportet");
			player.speak(player, präfix, "§rDu hast das Ticket reportet");
			list.remove(solvingtickets, ticket);
			mail.send(player.getName(player), "marvinius", concat("Ticket Report: ", name, " / ", nachricht));
		}
		goto("wait");
	}
	if(arg0 == "stop") {
		if(size != 2) {
			player.speak(player, präfix, "§a/ticket stop <ticketid>");
		} else {
			ticketid = list.getIndex(args, 1);
			if(!isDouble(ticketid)) {
				player.speak(player, präfix, "Zahl erwartet");
				goto("wait");
			}
			ticket = getTicketFromID(ticketid);
			if(ticket == null) {
				player.speak(player, präfix, "§rDu hast das Ticket nicht erstellt");
				goto("wait");
			}
			if(!hasticketcreated(player_id, ticket)) {
				player.speak(player, präfix, "§rDu hast das Ticket nicht erstellt");
				goto("wait");
			}
			if(stopticket(ticket)) {
				player.speak(player, präfix, "§rDein Ticket wurde aufgelöst");
				team_player_id = getSolver(ticket);
				if(team_player_id != null) {
					player.speak(player.getNameFromId(team_player_id), präfix, "§rDas Ticket von ", player_name, " wurde aufgelöst");
				}
			} else {
				player.speak(player, präfix, "§rDas Ticket existiert nicht");
			}
		}
		goto("wait");
	}
	if(arg0 == "new") {
		if(size < 2) {
			player.speak(player, präfix, "§a/ticket new <nachricht>");
		} else {
			//checkforteamler
			online = players.toList();
			list.new(teamlers);
			for(i = 0; i <= list.getSize(online) - 1; i++) {
				p = list.getIndex(online, i);
				if(issupporter(p)) {
					list.add(teamlers, p);
				}
			}
			if(list.getSize(teamlers) == 0) {
				player.speak(player, präfix, "§rIm Moment steht kein Teamler zur Verfügung");
				goto("wait");
			}
			nachricht = concatList(args, " ", 1, size - 1);
			player_id = player.getId(player);
			createticket(player_id, nachricht);
			player.speak(player, präfix, "§rDas Ticket wurde eingereicht #ID:", text.number(ticketcounter));
			for(i = 0; i <= list.getSize(teamlers) - 1; i++) {
				p = list.getIndex(teamlers, i);
				player.speak(p, präfix, "§r", player_name, " hat ein Ticket eingereicht: §a", nachricht);
				player.speak(p, präfix, "§rOffene Tickets: ", text.number(list.getSize(freetickets)));
				sound.spawnForPlayer(p, pling_sound, sound_category_ambient);
			}
		}
		goto("wait");
	}
	goto("tickethelp");
}
goto("wait");

@player_logout
player_id = player.getId(player);
if(issupporter(player)) {
	//Liste mit Tickets in Bearbeitung durchlaufen und jeden Array auf den Solver checken
	for(i = 0; i <= list.getSize($solvingtickets) - 1; i++) {
		ticket = list.getIndex($solvingtickets, i);
		if(getSolver(ticket) == player_id) {
			freeticket(ticket);
		}
	}
} else {
	//Beide Ticket-Listen durchlaufen und jeden Array auf den Helpneeder checken
	for(i = 0; i <= list.getSize($freetickets) - 1; i++) {
		ticket = list.getIndex($freetickets, i);
		if(getHelpneeder(ticket) == player_id) {
			stopticket(ticket);
		}
	}
	for(i = 0; i <= list.getSize($solvingtickets) - 1; i++) {
		ticket = list.getIndex($solvingtickets, 0);
		if(getHelpneeder(ticket) == player_id) {
			stopticket(ticket);
		}
	}
}
goto("wait");

function issupporter(player) {
	if(perm.has(player, "isSupporter")) {
		return true;
	}
	return false;
}

function createticket(player_id, nachricht) {
	//Ticket erstellen
	$ticketcounter += 1;
	ticket = array.new(4);
	ticket[0] = player_id;
	ticket[1] = nachricht;
	ticket[3] = $ticketcounter;
	list.add($freetickets, ticket);
	return;
}

function freeticket(ticket) {
	player_id = getHelpneeder(ticket);
	name = player.getNameFromId(player_id);
	team_player_id = player.getId($player);
	player.speak(name, $präfix, "§rDein Ticket wurde wieder freigegeben. Ein anderer Teamler wird sich darum kümmern");
	player.speak($player, $präfix, "§rDu hast das Ticket freigegeben");
	list.remove($solvingtickets, ticket);
	list.add($freetickets, ticket);
	setSolver(ticket, null);
	//checkforteamler
	online = players.toList();
	list.new(teamlers);
	for(i = 0; i <= list.getSize(online) - 1; i++) {
		p = list.getIndex(online, i);
		if(issupporter(p)) {
			list.add(teamlers, p);
		}
	}
	for(i = 0; i <= list.getSize(teamlers) - 1; i++) {
		p = list.getIndex(teamlers, i);
		player.speak(p, $präfix, "§r", $player_name, " hat das Ticket von ", name, " wieder freigegeben: §a", getMessage(ticket));
		player.speak(p, $präfix, "§rOffene Tickets: ", text.number(list.getSize($freetickets)));
		sound.spawnForPlayer(p, pling_sound, sound_category_ambient);
	}
	return;
}

function stopticket(ticket) {
	//Check ob Ticket existiert
	if(!(list.contains($freetickets, ticket) || list.contains($solvingtickets, ticket))) {
		return false;
	}
	//Ticket löschen
	player_id = getHelpneeder(ticket);
	list.remove($freetickets, ticket);
	list.remove($solvingtickets, ticket);
	return true;
}

function getHelpneeder(ticket) {
	player_id = ticket[0];
	return player_id;
}

function getMessage(ticket) {
	message = ticket[1];
	return message;
}

function getSolver(ticket) {
	solver = ticket[2];
	return solver;
}

function getTicketID(ticket) {
	ticketid = ticket[3];
	return ticketid;
}

function setSolver(ticket, player_id) {
	ticket[2] = player_id;
	return;
}

function hasticketcreated(player_id, ticket) {
	if(player_id == getHelpneeder(ticket)) {
		return true;
	}
	return false;
}

function getTicketFromID(ticketid) {
	//Beide Ticket-Listen durchlaufen und jeden Array auf die ID checken
	for(i = 0; i <= list.getSize($freetickets) - 1; i++) {
		tempticket = list.getIndex($freetickets, i);
		if(getTicketID(tempticket) == ticketid) {
			return tempticket;
		}
	}
	for(i = 0; i <= list.getSize($solvingtickets) - 1; i++) {
		tempticket = list.getIndex($solvingtickets, i);
		if(getTicketID(tempticket) == ticketid) {
			return tempticket;
		}
	}
	return null;
}